925 Sterling Silver Cross Pendant for Men & Women | Oxidized Christian Cross Charm

We strive for 100% customer satisfaction. If you receive:
✅ Wrong Product – Not as per your order
✅ Local Silver – Instead of authentic silver
✅ Wrong Design – Different from what you selected

You can request an exchange within 3 days of delivery.

📌 Conditions for Exchange:
✔️ The product must be unused and in original condition
✔️ Must be returned with original packaging & invoice
✔️ Exchange requests should be made within 72 hours of delivery

📩 How to Request an Exchange?
Simply contact us at info@asgsilverhouse.com or call/WhatsApp +91-9599119949 for quick assistance.

1. Shipping Locations

We currently offer shipping to [list countries/regions]. If you are located outside these areas and wish to make a purchase, please contact us directly at [contact email] for further assistance.

**2. Processing Time**

All orders are processed within 3 to 7 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing times may be extended by a few days. You will receive a notification when your order has been shipped.

3. Shipping Delivery Times- Shipping Time: [Estimated delivery time, e.g., 5-7 business days]

Delivery times may vary based on your location and the shipping method selected at checkout.

4. Shipping CostsShipping costs are calculated based on the weight of your order and the shipping method you choose. You can view the shipping costs at checkout before finalizing your purchase.

5. Tracking Your OrderOnce your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can use this tracking number to check the status of your delivery.

6. Shipping IssuesIf you encounter any issues with your shipment, such as delays, lost or damaged packages, please contact us immediately at [contact email]. We will work with the carrier to resolve the issue as quickly as possible.

7. International OrdersFor international orders, you may be subject to import duties and taxes, which are the responsibility of the customer. Please check with your local customs office for more information on these potential additional charges.

8. Address AccuracyPlease ensure that your shipping address is correct and complete at checkout. We are not responsible for delays or issues arising from incorrect or incomplete addresses provided by the customer.

9. Return PolicyFor information on returns and exchanges, please refer to ourhttps://cc4ea4-4a.myshopify.com/pages/return-policypage.

10. Contact UsIf you have any questions about our shipping policy or need assistance with your order, please contact us at [contact email].